July 24, 2014

What The CRE CIO is Up To

REALCOMMBefore anyone was interested in CRE technology, there was Realcomm.  Over the years, they’ve concentrated more on enterprise initiatives and building automation rather than on individual agent technology.    And their  list of 2012 trends reflects what CIOs/CTOs at larger CRE firms are up to…and what will eventually trickle down to the agent.

The only problem with Realcomm’s list is that it’s full of CIO business-speak.  So here’s a plain language version of what it means for you.

Mobility causing rethinking of workspace utilization and business processes
Good news is that you’ll be able to access data and perform tasks from anywhere.  Bad news is you could lose your private office.

Data visualization for real estate is breaking through early adopter status
Reports will contain more graphics, charts and maps instead of just a bunch of text and numbers.

Smart, connected, IT based intelligent buildings are poised to jump the chasm
They’ve almost got all those wireless building systems working and/or they still can’t quite figure out what to do with all that data.

Data consolidation and application integration is on the rise
You’re going to have to learn how to use new CRM/transaction management software.

BI and analytics are now making their way into the hands of the end-user
You’ll be able to sift through (selected) company data on your own.

IT and operations teaming up for process re-engineering
Thanks to technology/smart buildings, the operations people are going to have to learn to do things differently.

IT, Facilities, Energy, Sustainability, HR and Operations teaming up to tackle the intelligent building challenge
Everyone is trying to figure out how to wire old buildings.

Cloud and mobile technologies continuing to redefine application and data delivery
Company software/systems will be browser based and you might not have to putz around with VPNs anymore.

Corporate America turned the corner and is embracing technology and automation more than ever before
Companies are starting to buy/use software that replaces people.  Plus, if you’re working with these automated companies, you’ll need to use their systems.

Sustainability objectives are now crossing over into business processes
Electronic everything/no more pen and paper transactions.

Technologies are maturing but human habits and attitudes are still the roadblocks
People don’t like change.

And, to sum things up, Realcomm pointed out the most significant trend of the year:

Technology capabilities have increased faster than an organization’s capacity to adopt. The methodologies and processes that are represented by this new paradigm will radically redefine commercial and corporate real estate operations. At this point the biggest challenges are centered around process redesign and the organizational realignment that must take place in order to fully recognize the benefits of this new operating platform.

Translation:  Change is hard.